Returns & Exchanges

At Hampers, we strive for perfection in every delivery, but due to the perishable nature of our gourmet food items, returns are handled with specific care to ensure safety and quality. If your hamper arrives damaged or incorrect, we are committed to providing a swift resolution through a replacement or refund.

1

Inspect Your Delivery

Upon arrival, please check your hamper for any signs of transit damage or missing gourmet items within 24 hours of receipt.

2

Contact Support

Email our team with your order number and clear photographs of the damaged goods or packaging to initiate your claim.

3

Await Verification

Our quality assurance team will review your photos to verify the issue against our food safety standards and approve the return or disposal.

4

Receive Resolution

Once approved, we will issue a full refund to your original payment method or dispatch a fresh replacement hamper immediately.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing